– UX RESEARCHER
I’m Hanieh, and I study the gap between what products intend to communicate and what people actually understand.
Selected Works
2026
An investigation into how a technically fair algorithm can still produce a complete trust collapse.
52K+ reviews
Longitudinal
Inductive Coding
2025-2026
How English-only subscription content shapes comprehension, trust, and inclusion for non-native speakers.
Mixed methods
56 Participants
Comparative Study
2024
Research that turned narrative into a comprehension tool from hackathon prototype to investor-reviewed alpha.
Early access
Concept testing
Content strategy
My Research process
A repeatable, evidence-led loop that adapted to the question, team and stage of the product.
Discover
Gather evidence from interviews, behavior, support and analytics.
Frame
Move beyond symptoms to uncover goals, friction and broken assumptions.
Make sense
Turn signals into themes, opportunities, evidence and product risks.
Decide
Translate findings into clear recommendations and priorities.
Iterate
Test decisions, learn from releases and begin the next evidence cycle.
